Privacy Policy

Last Updated: July 2026

1. Introduction

Autowerks Detailing respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, complete a Google lead form, contact us or use our automobile repair and maintenance services.

2. Important Information and Who We Are

Autowerks Detailing is responsible for determining how and why your personal data is processed and acts as the data controller.

3. The Data We Collect About You

We may collect the following information:

• Identity Data: Name and other identifying information.
• Contact Data: Telephone number, email address and physical address.
• Vehicle Data: Vehicle make, model and reported faults.
• Marketing Data: Your preferences regarding promotional messages and special offers.
• Communication Data: Messages, enquiries, reviews, feedback and customer-service records.

4. How Is Your Personal Data Collected?

We may collect your personal data through:

• Forms completed on our website, Google Ads, social-media pages or other digital platforms.
• Telephone calls, emails, WhatsApp messages and physical visits to our workshop.
• Service bookings, vehicle inspections, quotations and payments.
• Cookies, Google Analytics and similar technologies used on our website.
• Referrals, advertising partners and other third-party platforms, where legally permitted.

5. How We Use Your Personal Data

We may use your information to:

• Respond to enquiries and service requests.
• Schedule vehicle inspections, repairs and maintenance.
• Communicate service updates and customer-support information.
• Improve our website, services and customer experience.
• Send promotions or service reminders where you have provided consent or where otherwise permitted by law.
• Prevent fraud, protect our systems and comply with legal obligations.
• You may unsubscribe from marketing communications at any time.

6. Disclosures of Your Personal Data

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain personal data only for as long as reasonably necessary to provide our services, maintain vehicle and transaction records, resolve disputes and comply with legal, accounting or regulatory obligations.

Autowerks Detailing may update this Privacy Policy periodically. Any changes will be published on this page with a revised "Last Updated" date.